3CX Intelligence Hub
MINDBLOWING AI MADE SIMPLE
Custom Wallboards
Transform your 3CX call data into stunning, real-time visual dashboards displaying the data your organisation needs exactly how you want to view them
Local Accent Intelligent Agent Answering
Design a voice answering agent with a local accent, and you're not just limited to one accent! Our agents are intelligent so they learn from customer reactions and feedback.
Call Analysis
Optimise call time, actions and reactions, and report on how effective changes have been in performance.
Advanced Reports
Generate automated, comprehensive reports delivered straight to your inbox. Track historical data, agent KPIs, SLAs to make data-driven decisions that elevate your customers experience.
Live Sentiment Analysis
Instantly gauge customer emotions during calls. Our AI evaluates tone and speech patterns in real-time to alert managers when interventions are needed.
Intelligent Call Routing
Ensure every caller connects with the right agent immediately. Intelligently route incoming communications based on data from your CRM, historical cal call information, and last call interaction
Agent Realtime Scorecards
Empower your team with individual performance dashboards. Track core metrics, quality assurance scores, and daily targets in one unified or individual views tailored to each agent.